Social Media Strategy & Content Strategy
We can write and implement your social and content strategy, whether setting up from scratch or improving existing, ensuring that your marketing objectives are met.
Social Channels Setup
Startup with a new business or channel? We can create your branded social presence & handle the setup to match. We’ll appropriately size your imagery and tailor optimised content.
Social Media Audit
We’ll take a look through your current social presence and give you honest insights and recommendations based on our experience. We can either give you a report or handle the implementation in-house.
Competitor Audit
We’ll use all the tools in our kit (and experience!) to analyse your competitive landscape and industry as a whole. We’ll provide informative insights into competitor activity and highlight gaps in your own strategy.
Content Strategy
It’s impossible to jump straight into producing quality content that works without first having a plan. We’ll research & plan against your business objectives to create topics, tactics and tone that delivers.
Content Writing & Implementation
Now we’ll craft these key messages into your content plan to earn your position in the market. We’re big on ROI so we don’t allow anything in that doesn’t contribute to your objectives or is off-brand.
Staff Training
We can coach or deliver workshops for clients who are new to social or need advice on using the tools they have for the best return. We can deliver on-site workshops through to training over Skype or the phone.
Individual Coaching / Mentoring
We’re happy to provide mentoring for those who’d prefer to work on a 1:1 basis. It might be that social is a new part of your role or you just require expert advice.
Reporting & Recommendations
We see all results as important, so we actively view reports and optimise campaigns throughout their lifecycle. We also provide weekly, monthly, quarterly and annual reports and recommendations.
Live Engagement
Social media is social; a two-way conversation is always much better than a one-way broadcast. We actively listen and respond to your audience and engage across all major platforms.
Social Campaigns
If you’re looking to grow your digital audience, reach new customers or amplify an offline campaign with online activation, we can plan and implement your social campaign.
Crisis Management
Sometimes you need a professional to handle a media storm and step in. We work with you to create a triage process and methods to manage your online reputation and even turn a negative into a positive.